FAQ

No. Guests use the phone they already have, and the order board runs in a browser on any tablet, laptop or spare phone. A thermal printer is the only optional extra, and only if you want paper tickets.

An afternoon for a normal menu. The longest part is the photographs — everything else is typing, and you can start taking orders before every dish has a picture.

Yes. Drop a spreadsheet and a folder of photos into the import and it builds the menu: each row takes the photo whose filename it names, and any category it mentions is created as it goes.

Send us what you have — a PDF, a spreadsheet, photographs of the printed cards — and we put it in for you. It is included on every plan, not an onboarding fee.

Fourteen days, no card, and it is the whole product rather than a cut-down version of it. There is also a demo menu on this site you can order from as a guest, with no sign-up at all.

An email address and the name of the venue. Payment details, your Google Maps link and your logo are all optional and can be added whenever you want those parts switched on.

No. The phone camera opens the menu in the browser, the same way it opens a link. Nothing to download, nothing to sign into.

JPG, PNG, WebP or HEIC, up to 4 MB each. They are resized and served in whatever format the guest’s browser handles best, so a heavy original does not become a slow menu.

Thirteen currencies, including rupiah, dollars, euros, pounds, baht, dong and hryvnia. Each is formatted the way it is actually written locally — rupiah shows the full amount, not a shortened one.

No. The menu shows exactly the words you typed. We would rather say so than hand your guests a machine translation of a dish name you spent time getting right.

Start as a menu. Ordering from the public menu is a switch you can leave off, and the whole venue can be paused later — the guest page closes without anything being deleted.

You get one. Every venue can switch on a public page with its photos, address, opening hours and the menu, at a link you can put in a bio or on a sign.

They point a phone camera at the code on the table, the menu opens in the browser, and they order from it. No app, no account, no waiting to catch someone’s eye.

Yes. A waiter can build an order for a table from the admin, and it lands on the same board as one placed from a phone. Nobody is forced through the QR.

Yes — pick one, pick any, or pick up to a number you set. The guest chooses on the same screen and the price follows, so the kitchen gets the whole instruction rather than a note.

Name a size list once — 250/500 ml, S/M/L — and hang it on every dish that uses it. Change the list and every dish carrying it changes with it.

Yes. Every dish can carry labels — vegan, spicy, allergens — and each one shows on the card and inside the dish, where a guest is actually deciding.

The guest can pay at the table from the same screen — a QR to scan or your bank details, whichever you set. Cash is counted the same way, so the day adds up either way.

Yes. A table that wants to split does it without a waiter doing arithmetic on a napkin — the orders go onto separate bills and each is closed on its own.

Both, from the menu. The call appears on the same board the kitchen is already watching, so nobody has to be flagged down across a room.

Yes. The order stays on their phone and changes as the kitchen moves it, which is most of what the question "is it coming?" is really asking.

Yes, with a name, a time and the number of people. Bookings arrive in the admin to accept or decline, and hold a two-hour slot unless you change it.

They can, in one tap after the order. It is tied to the table and the visit, so a bad evening tells you which table and which shift rather than only that it happened.

Yes — the same menu works without a table behind it, for a link in a bio or a code on the door. Whether that page takes orders or only shows the menu is a switch.

The session closes itself after 45 minutes of nothing happening, and the next scan starts a fresh one. A phone left on a table cannot order onto someone else’s bill an hour later.

Paste your Maps link, switch it on, and the score appears on the menu. It is read at most once a day, so it stays current without you touching it.

Yes. A price, a photo or a whole dish changes the moment you save it, on every phone already holding the menu. Nothing is reprinted and nothing is crossed out.

One tap. It stops being orderable immediately, everywhere, and goes back the same way — which is the difference between a stop list and a conversation with every table.

Ten on the trial and the smallest plan, twenty-five on the next, sixty on the largest. Bigger than that is a conversation rather than a plan you cannot buy.

With a name and a password on the venue’s own tablet. No email address, no account to create, and nothing for you to chase when someone new starts on a Friday.

The order board and nothing else. Prices, takings, staff and settings all sit behind an account, and a device login never reaches them.

Three roles. The owner has everything including billing; a manager runs the floor, the menu and the tables but not payments or deleting the venue; staff see the board.

Yes — 58 mm, 80 mm or A4, and it can print by itself the moment an order arrives. Bills print from the same place.

Yes. Lay the tables out the way the room actually is, and both the board and the codes read from that same plan instead of a list of numbers.

No. Colours, shapes and your logo, and they print from the admin at the size you need. A code on a table is a piece of the room, not a sticker from a supplier.

Re-issue it — one table or all of them — and the old one stops working. Codes can also rotate on a schedule, so a photograph goes stale on its own.

Moka POS today: orders go into the till as they are placed, and retry themselves if it was offline. Other systems are what the largest plan’s custom integrations are for.

Up to three on the largest plan, under one account and one admin. Each keeps its own menu, tables and staff — they are separate venues, not one menu with branches.

Live figures while it is happening, and order history you can filter afterwards. The larger plans add best sellers, hours and tables over a range you choose.

Write them as your own list, in the order you charge them. Every order keeps the charges it was placed under, so changing a rate today does not rewrite last month.

The board is a view of the server, not a copy of it. Reload it, or sign in on any other device, and every order is where it was — including the ones placed while that screen was dark.

It lives in a managed Postgres database with daily backups, reached only over HTTPS, and the venue is yours — nobody else’s account can read it.

Singapore. If your business needs it somewhere specific, tell us before you sign up rather than after — it is a decision we make deliberately, for a named customer.

You, and whoever you invite. Managers see the floor but not the business profile or the takings; waiters signed in on a tablet see the order board and nothing else.

No, and deliberately: an owner has to be able to read it back to a waiter who forgot it. It unlocks the order board and nothing else — never billing, settings or takings.

Yes. You can see which devices are signed in and end any of them, which is what you want on the evening a tablet goes home in somebody’s bag.

You keep every table you already have and simply cannot add another until you move up a plan. Nothing is switched off and no order is refused.

No. One price a month, whatever the venue turns over. A busy Saturday costs the same as a quiet Tuesday.

Yes — eleven months’ money for twelve months of product. The plan and its limits are identical either way.

Everything keeps working until the end of the period you have already paid for. We do not take features away on the day you cancel for time you have bought.

Yes, and only the owner can. Deletion is scheduled rather than instant, so there is a window to change your mind before it is actually gone.

Pause the venue and the guest page closes without a single dish, table or order being touched. Unpause and it is exactly as you left it.

Write a ticket from inside the admin and it reaches us with your venue attached, so nobody asks you which one you are. The larger plans answer first; the largest gives you a named person.